Tina Louise Penn
We identify technology, training, and processes to take your service team to the next level.
Cloud Plus Services uses surveys, interviews, and observation to conduct a comprehensive service audit.
In 2005, I opened my own consulting business providing state of the art technology products and services in the cloud. Cloud Migration Solutions, Hosted Exchange, VoIP, Security Awareness Training. From assessment, planning and implementation we are committed to your success. We take great pride in making sure our customers experience extraordinary customer service.
Tina brings customer service to an entirely new level. In the 8 years I've had the pleasure of working with Tina, I have never had a moment where I needed something and she was RIGHT there to help. Her knowledge and her willingness to teach and share that knowledge is incredibly helpful. I can't recommend Tina highly enough. - Victoria
We thank you for providing us with such a pro. In an age where many services are transacted with anonymous reps it's good to know we can still receive such efficient, personalized service. - Roy
We needed to lower the operating costs of the business. We asked Tina to get us the best possible rates. We believed Tina would be a good fit to help us because she is dedicated to customer service. She brings in the right people to achieve the desired outcome because of her wide people-network. We new working with Tina would be successful because of her continuous follow up. The benefits of working with Tina were lowered operating costs.
Also, Tina offered insight into issues and changes that affected us that we would not have otherwise known about. Tina helped make significant improvements by exposing us to new technology that helped us improve our marketing efforts.
If you are on the fence about working with Tina, try her and you will be glad you did. Everyone can benefit working with Tina. - John
Once we have executive buy-in, we oversee the implementation process from start to finish.
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Cloud Plus Services monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.